Step One
Login
Open the member dropdown from the profile icon and choose Login.
Login
Parent Guide
Getting Started
Use this page as a quick tour of the everyday parent tools on BeechwoodBands.org.
Quick start
- Sign in with your email.
- Check your profile and student connections.
- Use the dashboard to find volunteer work, documents, orders, and lessons.
First Step
How to Sign In
Step Two
Enter Your Email
Use the email address you currently use to receive band communications.
All band parents who are also booster members should receive a login link sent to their email.
Step Three
Use Member Features
Once logged in, the profile icon changes to black and member features become available.
Beechwood Bands
Boosts
Volunteer
Dashboard
Check out the tips below for how to use each member feature.
Member Menu
What You Can Do
Boosts
Read parent updates, ask questions, reply to posts, save helpful information, and follow member conversation.
Open BoostsChats
Use member chat channels for quick group conversation and mentions when a channel is available to you.
Open ChatsVolunteer
Browse open volunteer needs, add yourself to a shift, and manage your own signups.
Open VolunteerPhotos
Browse shared band photos, save favorites, and download images when photo access is available.
Open PhotosDirectory
Search for booster families, open member profiles, and use shared contact information inside the member community.
Open DirectoryPurchases & Donations
Find paid orders, receipts, donation records, and recurring-donation controls tied to your email.
Open Purchases & DonationsDashboard
Check your Tiger Den, profile settings, documents, orders, to-do items, and volunteer work from one place.
Open Dashboard
Help
FAQ
What can parents do on the site?
Parents can sign in, update profile and contact information, see linked students, read member updates, search the directory, volunteer, view purchases and receipts, make donations, use private lessons, and access shared documents.
Do I need an account?
You can view many public pages without an account, but member tools such as the dashboard, directory, documents, volunteer signups, and family information require sign-in.
How do I sign in?
Open the sign-in page, enter the email connected to your booster account, and use the secure link sent to your inbox.
I did not get my sign-in email. What should I do?
Check spam or promotions first, then make sure you used the email address the boosters have on file. If it still does not arrive, ask a booster officer or site admin to confirm your account email.
How do I update my contact information?
Sign in, open your dashboard, choose Settings, and update your contact details there.
Why is my student missing from my account?
Your account may not be linked to the correct household or student yet. Contact a booster officer or site admin so they can update the connection.
Can more than one parent or guardian be linked to a student?
Yes. The site is built around household and guardian connections, so more than one adult can be linked when the records are set up correctly.
Who can see my profile information?
Member information is intended for the signed-in booster community. Sensitive student details are limited by role and are not shown broadly.
How do I search the directory?
Open Directory while signed in and type part of a parent name, student name, email, phone number, or role into the search box.
Can I hide or change what appears in the directory?
Profile and contact updates start in Settings. If something should not appear or looks wrong, ask a booster officer or site admin to adjust the record.
How do I sign up to volunteer?
Open Volunteer Opportunities, choose an open opportunity or shift, and select Add Me.
Where can I see my volunteer signups?
Your dashboard shows your volunteer work when you have active signups or assigned tasks.
How do I cancel a volunteer signup?
Return to the volunteer opportunity or your volunteer summary and use the cancel option on your own signup.
Where do I find documents or forms?
Sign in, open your dashboard, and choose Documents.
Where are my receipts?
Receipts are sent by email after successful payments. You can also open Purchases & Donations to review paid orders and recurring donation records.
How do recurring donations work?
Recurring donations renew through Stripe on the schedule shown at checkout. The purchase portal shows active recurring gifts and eligible cancellation controls.
How do I cancel a recurring donation?
Open Purchases & Donations, choose the recurring gift, and use the cancellation option if it is available for that donation.
Who can buy private lesson credits?
Parents and guardians handle lesson-package purchases. Students can schedule lessons only when credits are already available.
Can my student schedule their own lessons?
Students can schedule with available credits, but purchase controls are kept with parents and guardians.
Who do I contact if my account is wrong?
Contact a booster officer or site admin with your name, student name, and the email address you are using to sign in.